Terms of service

General Terms and Conditions (GTC) for everything accept Studio Sessions, Music Productions, and Services by GROVEMIND

OVERVIEW
Welcome to GROVEMIND! The terms "we", "us" and "our" refer to GROVEMIND. GROVEMIND operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). GROVEMIND is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. GROVEMIND reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until GROVEMIND confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as GROVEMIND may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by GROVEMIND, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of GROVEMIND, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by GROVEMIND.
GROVEMIND's names, logos, product and service names, designs, and slogans are trademarks of GROVEMIND or its affiliates or licensors. You must not use such trademarks without the prior written permission of GROVEMIND. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
GROVEMIND is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with GROVEMIND. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and GROVEMIND, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with GROVEMIND.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm GROVEMIND, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY GROVEMIND, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL GROVEMIND, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless GROVEMIND, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where GROVEMIND is headquartered. You and GROVEMIND consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at team@grovemind.ch.
Our contact information is posted below:
GROVEMIND 
team@grovemind.ch
Seminarstrasse 25, 5400 Baden, Switzerland 



General Terms and Conditions (GTC) for Studio Sessions, Music Productions, and Services by GROVEMIND

Version: July 15, 2026

Provider: GROVEMIND
Address: Seminarstrasse 25, 5400 Baden
Email: info@grovemind.ch
Website: www.grovemind.ch

1. Scope

These General Terms and Conditions (hereinafter "GTC") apply to all offers, bookings, studio sessions, music productions, mixing and mastering services, consultations, project inquiries, stays on the premises, as well as all other services provided by GROVEMIND.

These GTC apply regardless of whether the booking is made via the website, an online shop, a booking system, by email, via social media, by phone, in person, or through any other means.

By booking, inquiring, paying, participating in a session, or using GROVEMIND's services, the customer agrees to these GTC.

Deviating agreements shall only apply if they have been confirmed in writing by GROVEMIND. Individual written agreements shall take precedence over these GTC.

2. Definitions

In these GTC, the following terms apply:

GROVEMIND / Studio: The provider of studio sessions, premises, services, music productions, and other services.

Customer: Any natural or legal person who books, inquires about, uses, or participates in a service provided by GROVEMIND. This includes, in particular, artists, musicians, singers, rappers, producers, clients, accompanying persons, and project partners.

Artist: The person who performs or records musically or artistically within the scope of a session, or is involved in a project.

Session: A booked period of time in the studio, for example for recording, songwriting, producing, mixing, mastering, content creation, or consulting.

Package: A predefined offering from GROVEMIND, for example Starter Session, Single Release Package, Pro Artist Package, Studio Only, Mix & Master, or EP Package.

Project: A more extensive collaboration, in particular EPs, mixtapes, multiple singles, albums, content projects, or individual productions.

Final Files: The final versions delivered by GROVEMIND upon completion of the agreed service, for example WAV, MP3, master files, or other exports agreed upon in the package.

Raw Tracks / Stems / Project Files: Individual tracks, unedited recordings, multitracks, DAW projects, mix sessions, presets, plugin chains, templates, or other working files.

3. Contract Conclusion and Booking

A booking shall only be considered binding once it has been confirmed by GROVEMIND and the agreed payment or deposit has been received.

GROVEMIND is entitled to reject bookings or inquiries without giving reasons, particularly if dates are not available, information is incomplete, the desired scope of services does not match the booked package, or there are doubts about the feasibility of the project.

For online bookings via the website or a booking system, the customer submits a binding offer by submitting the booking. The contract is concluded as soon as GROVEMIND confirms the booking or accepts the payment or deposit.

Automatically sent confirmation of receipt shall not necessarily be deemed a final acceptance of the booking, unless stated otherwise.

GROVEMIND reserves the right to correct or cancel bookings in the event of obvious errors, technical problems, incorrect prices, double bookings, or abusive use of the booking system.

4. Offers, Packages, and Scope of Services

The specific scope of services is determined by the respective booked package, the offer description on the website, an individual quotation, or a written agreement with GROVEMIND.

The offered packages may include the following services in particular:

  • Studio time
  • Recording
  • Vocal editing
  • Timing corrections
  • Autotune or pitch correction
  • Vocal production
  • Mixing
  • Mastering
  • Revisions
  • Export as WAV and MP3
  • Consulting
  • Project planning
  • EP or multi-song support

Services that are not explicitly listed in the booked package are not automatically included. These include in particular:

  • Beat production
  • Custom beats
  • Songwriting
  • Cover artwork
  • Music videos
  • Social media content
  • Spotify Canvas
  • Release management
  • Distribution
  • Additional songs
  • Additional sessions
  • Additional revisions
  • Raw tracks
  • Stems
  • DAW project files
  • Presets
  • Templates
  • Mix sessions
  • Unlimited post-production

Unless otherwise agreed, a package applies to the number of songs specified on the website or in the offer. Additional songs, additional studio hours, or additional services will be charged separately.

GROVEMIND is entitled to carry out the specific technical and creative implementation according to professional discretion, unless deviating written specifications have been agreed.

5. EP Package and Individual Project Inquiries

The EP Package and other larger projects are generally not directly bookable but are available upon request.

For EPs, mixtapes, multiple singles, albums, or extensive productions, GROVEMIND will create an individual offer after reviewing the inquiry. This may depend on:

  • Number of songs
  • Number of sessions required
  • Music genre
  • Customer's level of preparation
  • Existing beats
  • Existing lyrics
  • Editing effort required
  • Mixing and mastering effort
  • Desired delivery time
  • Project planning required
  • Additional services such as beat production, content, or release consulting

An EP project shall only be considered confirmed once the individual offer has been accepted and the agreed deposit has been paid.

Project prices, payment plans, dates, delivery deadlines, and services shall be individually agreed for EPs or larger projects.

6. Consultation Calls and Preliminary Clarifications

GROVEMIND may offer a brief consultation or project call before certain bookings or projects, particularly for EPs, multiple songs, beat production, songwriting, content projects, or unclear requirements.

Such calls serve to assess the project and recommend a suitable package. They do not constitute a binding contract for a specific service, unless expressly agreed otherwise in writing.

GROVEMIND is not obligated to submit an offer or accept a project following a consultation call.

7. Prices

The prices stated on the website, in the booking system, in the online shop, or in the individual offer at the time of booking shall apply.

All prices are in Swiss Francs (CHF), unless otherwise stated.

Additional services, additional studio hours, additional revisions, express processing, raw tracks, stems, project files, or other additional services will be charged separately, unless they are expressly included in the booked package.

Price changes are reserved. For already confirmed bookings, the price confirmed at the time of booking shall apply.

8. Payment, Deposit, and Remaining Balance

GROVEMIND may require a deposit or full advance payment for bookings.

A date is only bindingly reserved once the agreed deposit or full payment has been received.

The remaining balance is due no later than before the release of the final files, depending on the agreement.

GROVEMIND is entitled to withhold services, final files, masters, raw tracks, stems, project files, or other work results until full payment has been made.

For larger projects, GROVEMIND may establish a payment plan, for example:

  • Deposit at project start
  • Partial payment after recording
  • Final payment before final export

Payment fees, transaction costs, or fees from third-party providers may be passed on to the customer, provided this has been disclosed or agreed.

In the event of default in payment, GROVEMIND may suspend further services until full payment has been made.

9. Rescheduling, Cancellation, and No-Show

Rescheduling is only possible by arrangement with GROVEMIND.

For regular studio sessions, unless otherwise agreed:

  • Rescheduling up to 48 hours before the start of the session is free of charge.
  • For rescheduling less than 48 hours before the start of the session, a compensation fee may be charged.
  • For short-term cancellations (without excuse) of less than 48 hours before the start of the session, a compensation fee will also be retained.
  • In the event of a no-show without timely cancellation, there is no entitlement to a refund of already paid amounts or deposits.

For EP projects, multi-day sessions, extensive projects, or individually reserved time blocks, deviating cancellation conditions may apply. These will be agreed in the offer or in writing.

If GROVEMIND has already performed preparatory work, project planning, data preparation, editing, mixing, mastering, or other services, these are to be compensated even in the event of cancellation by the customer.

Payment, platform, or transaction fees charged by third-party providers may be deducted from refunds.

10. Customer's Lateness

If the customer arrives late for a session, the booked time nevertheless begins at the agreed time.

There is no entitlement to an extension of the session, price reduction, or refund in the event of lateness.

If the session cannot be fully completed due to lateness, the customer bears the resulting consequences.

An extension of the session is only possible if GROVEMIND can accommodate this in terms of time. Additional studio time will be charged separately.

11. Preparation and Customer's Duty to Cooperate

The customer is obligated to provide all information, files, and documents required for the session or service in a timely manner and in suitable form.

Depending on the package, this includes in particular:

  • Beat
  • Song lyrics
  • Demos
  • Voice memos
  • Reference songs
  • BPM
  • Key
  • Stems
  • Raw tracks
  • Desired sound
  • Release target
  • Special technical or creative wishes

The customer is responsible for being prepared for the session. This includes, in particular, that lyrics, song structure, beats, and desired references are as clear as possible before the session.

Delays, quality losses, or additional expenses due to missing, incorrect, incomplete, or late delivery of files and information shall be borne by the customer.

If the customer is unprepared or services cannot be provided as planned for reasons attributable to the customer, there shall be no entitlement to a refund, free extension, or free replacement service.

GROVEMIND may charge additional expenses separately.

12. Requirements for Submitted Files

The customer ensures that submitted files are technically usable and correctly exported.

For recording sessions, beats should ideally be provided as WAV files or in good MP3 quality.

For mixing and mastering, stems, individual tracks, or multitracks should be clearly named, synchronously exported, dry or (as agreed) with effects, and delivered completely.

If files are faulty, damaged, incomplete, not synchronized, incorrectly exported, or technically unsuitable, GROVEMIND may request correction or charge additional expenses separately.

GROVEMIND assumes no responsibility for quality losses resulting from defective source files, poor recordings, poor beats, faulty exports, or technical errors on the part of the customer.

13. Use of the Studio and Conduct

The customer undertakes to treat the premises, facilities, equipment, instruments, furniture, and other property of GROVEMIND with care, respect, and responsibility.

Instructions from GROVEMIND employees, producers, engineers, or other representatives of the studio must be followed.

Inappropriate behavior, disrespectful treatment, violence, threats, harassment, willful damage, theft, endangering other persons, or other disruptive behavior will not be tolerated.

GROVEMIND is entitled to exclude persons from the session or cancel the session in the event of inappropriate behavior. In this case, there shall be no entitlement to a refund of already paid amounts.

Smoking is not permitted in GROVEMIND premises. The consumption or bringing of illegal substances is prohibited.

GROVEMIND may deny access to the studio if the customer or accompanying persons appear obviously heavily intoxicated, under the influence of drugs, aggressive, or unfit for the session.

14. Accompanying Persons

Bringing accompanying persons is only permitted with prior arrangement or express permission from GROVEMIND.

Unless otherwise agreed, GROVEMIND recommends a maximum of one to two accompanying persons per session to ensure a focused and professional working atmosphere.

The customer is liable for the conduct of their accompanying persons as well as for any damage, disturbances, or breaches of duty caused by accompanying persons.

GROVEMIND may at any time ask accompanying persons to leave the studio if they disrupt the process, behave inappropriately, or fail to follow instructions.

15. Minor Customers

Minor customers may only book or use services from GROVEMIND with the consent of their legal guardians, insofar as such consent is legally required.

GROVEMIND may require written consent from the legal guardians before the booking or session.

GROVEMIND is entitled to reject or postpone bookings by minor customers as long as required consent has not been provided.

16. Customer's Liability for Damages

The customer is liable for all damages caused by themselves or by accompanying persons they bring to the premises, facilities, technical equipment, instruments, furniture, software, hardware, cables, microphones, interfaces, computers, or other property of GROVEMIND.

Damaged, destroyed, or lost items may be charged to the customer at the repair value, replacement value, or actual damage.

This also applies to damages caused by improper use, disregard of instructions, negligence, or willful behavior.

GROVEMIND reserves the right to assert claims for damages.

17. Health, Safety, and Personal Responsibility

The use of the premises, facilities, and services is generally at the user's own risk.

The customer is responsible for informing GROVEMIND of any health restrictions, voice problems, hearing problems, or other relevant circumstances before the session, insofar as these are relevant for the conduct of the session.

GROVEMIND assumes no liability for health complaints, voice strain, hearing strain, or other consequences arising from participation in a session, insofar as these were not caused by intentional or grossly negligent conduct on the part of GROVEMIND.

18. Audio, Video, and Project Data

Within the scope of the services, audio recordings, video material, photos, project files, multitracks, mix sessions, raw tracks, and other digital content may be created, stored, processed, or archived.

The customer agrees that GROVEMIND stores and processes the data required for providing the service.

GROVEMIND endeavors to maintain careful data organization and appropriate data backup but assumes no guarantee for permanent availability, unlimited archiving, or complete recoverability of data.

The customer is personally responsible for additionally backing up delivered files after receipt.

GROVEMIND may delete project data after a reasonable period of time, unless there is a statutory retention obligation or a different written agreement.

19. Delivery of Final Files

Delivery of final files shall generally be digital, for example via download link, cloud link, transfer service, or other suitable means.

The customer receives the file formats agreed in the booked package or offer, for example WAV and MP3.

Further formats, additional exports, acapella versions, instrumental versions, clean versions, TV tracks, stems, or alternative masters are only included if they have been expressly agreed or listed in the package.

Download links may be available for a limited time. The customer is obligated to download the files in a timely manner and back them up personally.

The final files will only be released after full payment, unless otherwise agreed.

20. Raw Tracks, Stems, Project Files, and Working Files

Raw tracks, stems, multitracks, DAW project files, mix sessions, presets, templates, plugin chains, internal notes, working versions, or other production data are not automatically part of the booked service.

They will only be released if this has been expressly agreed or is included in the booked package.

GROVEMIND is not obligated to release internal working files, plugin settings, presets, templates, or complete project files.

If raw tracks, stems, or project files are additionally desired, GROVEMIND may charge a separate fee for them.

21. Revisions and Change Requests

The scope of revisions included in the price depends on the respective package or individual agreement.

A revision comprises minor adjustments to already performed services, for example:

  • Volume adjustments
  • Adjustments to vocal volume
  • Adjustments to effects
  • Autotune stronger or weaker
  • Minor mix corrections
  • Minor balance adjustments
  • Minor detail adjustments to the master

The following in particular do not count as normal revisions:

  • Complete new recordings
  • New beat
  • Replacement of essential song components
  • Fundamental change to the song structure
  • Completely new mix in a different style
  • Extensive creative reorientation
  • New vocal takes after completion of the session
  • Subsequently delivered new tracks
  • Change to the entire arrangement
  • Additional songs
  • Unlimited change requests

Such services may be charged separately.

Change requests must be submitted collectively, clearly, and comprehensibly. GROVEMIND may require that feedback be submitted in writing, in an orderly manner, and within a reasonable period.

If change requests are submitted late, unclearly, contradictorily, or in many individual messages, the processing time may be extended.

Unused revisions expire and will not be refunded.

22. Acceptance of Service

The customer is obligated to review delivered interim statuses, mixes, masters, or final files promptly and to submit change requests within the period communicated by GROVEMIND.

If no period is communicated, a period of 14 days from delivery shall be deemed reasonable.

If the customer does not respond within this period, the service shall be deemed accepted.

After acceptance, further change requests may be charged separately.

23. Delivery Times

Delivery times for mix, master, exports, content, or other services depend on the package, project scope, customer's level of preparation, GROVEMIND's workload, and the quality of the submitted files.

Stated delivery times are guidelines, unless they have been expressly confirmed in writing as binding.

Delays due to missing information, late payments, defective files, late customer feedback, or additional change requests shall not be attributed to GROVEMIND.

Express deliveries are only possible with prior arrangement and at an additional cost.

24. No Guarantee of Specific Success

GROVEMIND provides the agreed services professionally, carefully, and to the best of its knowledge.

However, GROVEMIND does not owe any specific commercial, artistic, subjectively perceived, or platform-related success.

In particular, GROVEMIND does not guarantee:

  • A specific number of streams
  • Playlist placements
  • Label interest
  • Social media reach
  • Viral success
  • Radio airplay
  • Objectively measurable commercial success
  • That the song sounds exactly like a reference song
  • That the customer is subjectively completely satisfied with every creative decision

Reference songs serve as orientation but do not establish a claim to an identical sound design.

25. Copyrights and Customer Rights

All rights to works, lyrics, beats, melodies, recordings, demos, and other content brought in by the customer remain with the respective rights holder.

The conduct of a studio session does not transfer any copyrights, exploitation rights, or ownership rights of the customer to GROVEMIND, unless expressly agreed otherwise in writing.

Upon full payment, the customer receives the contractually agreed final files for use within the agreed scope.

26. Third-Party Rights, Beats, Samples, and Licenses

The customer confirms that they hold all necessary rights to all content they bring in.

This concerns in particular:

  • Beats
  • Samples
  • Loops
  • Melodies
  • Lyrics
  • Demos
  • Cover versions
  • Voice recordings
  • Instrumentals
  • Third-party recordings
  • Third-party lyrics
  • Third-party names, brands, or logos
  • Other protected material

The customer is personally responsible for clarifying and complying with all rights, licenses, clearances, sample clearances, beat licenses, publication rights, and other third-party rights.

GROVEMIND is not obligated to review the legal admissibility of submitted content.

The customer indemnifies GROVEMIND against all claims by third parties arising from the customer not holding the required rights or infringing third-party rights.

This applies in particular to claims by beat producers, labels, publishers, rights holders, collecting societies, platforms, or other third parties.

27. Contributions by GROVEMIND, Producer Rights, and Splits

Insofar as GROVEMIND or individual producers, engineers, or songwriters make creative contributions, for example beat production, songwriting, composition, melody development, arrangement, or substantial creative co-creation, any rights, credits, participations, producer splits, publishing shares, or usage conditions shall be separately agreed in writing.

Without an express written agreement, it shall not be automatically assumed that payment for a session transfers all rights to creative contributions made by GROVEMIND or participating producers.

For custom beats, co-production, songwriting, or extensive creative participation, GROVEMIND recommends a separate written agreement on rights, credits, splits, and usage.

28. Credits and Attribution

Credits, producer naming, engineer naming, studio naming, social media tags, or other attributions shall be determined by arrangement.

If GROVEMIND or participating producers have made substantial creative or technical contributions, appropriate attribution may be recommended or separately agreed.

Mandatory attribution shall only exist if it has been expressly agreed in writing or results from applicable legal provisions.

29. Use of Audio, Photo, and Video Material for Advertising

GROVEMIND uses audio recordings, photos, videos, artist names, behind-the-scenes material, before-and-after examples, screenshots, customer testimonials, or links to published songs for advertising or social media purposes only with the customer's consent, unless a different legal basis exists.

Consent may be given in writing, electronically, via form, email, message, or other verifiable means.

Without the customer's consent, no advertising publication of unpublished music material shall take place.

However, GROVEMIND may use internally created data for the performance, documentation, quality assurance, and archiving of the booked service.

The customer may only film, photograph, or livestream in the studio with GROVEMIND's consent. No confidential information, other customers' material, internal projects, unpublished music of other persons, or protected content may be recorded or published without consent.

30. Content Creation, Photos, and Videos

If content creation, photos, videos, reels, snippets, behind-the-scenes material, cover artwork, or other visual services are booked, the scope of services shall be determined by the respective package or offer.

The following are not automatically included:

  • Raw material
  • Unedited photos
  • Complete video project files
  • Open graphic files
  • Unlimited corrections
  • Commercial use beyond the agreed scope
  • Passing on to third parties for editing

Upon full payment, the customer receives the final content agreed in the package or offer for use for their own artist, release, and social media purposes.

Further uses, in particular for third-party advertising, brand cooperations, resale, or commercial campaigns outside the artist's own project, require a separate agreement.

31. Data Protection

GROVEMIND processes the customer's personal data exclusively within the scope of business transactions, bookings, communication, invoicing, service provision, project processing, payment processing, and legal obligations.

This may include the following data in particular:

  • Name
  • Artist name
  • Address
  • Email
  • Phone number
  • Social media profiles
  • Payment information
  • Booking data
  • Project information
  • Audio, photo, and video data
  • Communication content

Further information on the processing of personal data, third-party providers used, payment providers, website tools, cookies, and the rights of data subjects can be found in the separate privacy policy of GROVEMIND.

32. Third-Party Providers, Payment Providers, and Platforms

GROVEMIND may use third-party providers for bookings, payments, file transfers, communication, website functions, newsletters, analytics, appointment bookings, or cloud storage.

These may include, for example:

  • Shopify
  • Payment providers
  • Booking plugins
  • Cloud services
  • Email services
  • Transfer services
  • Social media platforms
  • Analytics or marketing tools

The use of such third-party providers may additionally be subject to their own terms of use and privacy policies.

GROVEMIND shall not be liable for failures, errors, data protection breaches, or other issues of third-party providers, insofar as these are outside GROVEMIND's sphere of influence.

33. Confidentiality

GROVEMIND treats unpublished music, demos, project ideas, lyrics, beats, and other confidential information of the customer with reasonable care.

The customer likewise undertakes not to publish or disclose to third parties without consent internal processes, unpublished projects of other customers, technical setups, price agreements, confidential information, or trade secrets of GROVEMIND.

This obligation shall also apply after the conclusion of the collaboration.

34. Refunds and Withdrawal

Refunds are governed by the cancellation conditions set out in these GTC as well as any individual agreements.

Services already rendered, blocked studio time, preparatory work, project planning, editing, mixing, mastering, consultations, or other expenses are generally to be compensated.

There shall be no general right to refund if the service was properly rendered but the customer is subjectively dissatisfied with creative decisions, their own performance, the beat, the song, or the commercial result.

Any mandatory statutory rights of the customer remain reserved.

35. Technical Malfunctions and Force Majeure

Should a session not be able to be conducted or conducted as planned due to technical malfunctions, illness, accident, equipment failure, power outage, force majeure, official measures, or other circumstances beyond GROVEMIND's control, GROVEMIND will offer an alternative date if possible.

If no alternative date can be found, already paid amounts for services not rendered will be refunded.

Further claims, in particular for travel, hotel, loss of earnings, release, or other consequential costs, are excluded to the extent permitted by law.

36. Liability of GROVEMIND

GROVEMIND is liable for direct damages only in cases of intentional or grossly negligent breach of duty, to the extent permitted by law.

For slight negligence, indirect damages, consequential damages, lost profits, unrealized streams, unrealized revenues, release delays, data loss, platform issues, or third-party claims, GROVEMIND shall only be liable to the extent that liability is mandatory by law.

GROVEMIND assumes no liability for loss, theft, or damage to the customer's or their accompanying persons' personal belongings, to the extent permitted by law.

Liability for auxiliary persons, external service providers, and third-party providers is excluded or limited to the extent permitted by law.

37. Exclusion or Termination of a Session

GROVEMIND may terminate a session or exclude persons from the studio if:

  • The customer or accompanying persons behave inappropriately
  • Instructions are not followed
  • Persons are endangered
  • Equipment or premises are endangered
  • The customer or accompanying persons are aggressive, heavily intoxicated, or obviously unfit for the session
  • These GTC or the house rules are violated
  • Illegal acts take place
  • The process is severely disrupted

In such cases, there shall be no entitlement to a refund of already paid amounts. Further claims for damages by GROVEMIND remain reserved.

38. Communication

Communication takes place via the contact channels provided by the customer, in particular email, phone, SMS, WhatsApp, social media, or the booking system.

The customer is responsible for providing correct and reachable contact details.

Notices shall be deemed delivered if they were sent to the customer's last provided email address or contact option.

GROVEMIND shall not be responsible for delays arising because the customer does not read messages, does not check spam filters, provides incorrect contact details, or does not respond in a timely manner.

39. Changes to Offers and GTC

GROVEMIND may adjust offers, packages, prices, opening hours, booking conditions, and these GTC at any time.

For already confirmed bookings, the version valid at the time of booking shall apply, unless compelling reasons or written agreements require a change.

The current version of the GTC will be published on the website.

40. Severability Clause

Should individual provisions of these GTC be or become wholly or partially ineffective, invalid, or unenforceable, the validity of the remaining provisions shall remain unaffected.

In place of the ineffective provision, a legally permissible regulation shall be deemed agreed that comes as close as possible to the economic purpose of the ineffective provision.

41. Applicable Law and Jurisdiction

Swiss law shall apply.

Jurisdiction is, to the extent permitted by law, the registered office of GROVEMIND.

Mandatory statutory jurisdictions remain reserved.

42. Contact

For questions regarding these GTC, bookings, projects, or services, GROVEMIND can be reached via the following contact address:

GROVEMIND
Seminarstrasse 25, 5400 Baden
info@grovemind.ch
www.grovemind.ch